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Sourcetree error: Too many invalid password attempts. The requested URL returned error: 403

Raj Kumar
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February 7, 2022

I have been using Sourcetree with OAuth via bitbucket without any problems.

I had to change my password for bitbucket login and since then I am getting the following error while trying to perform any action via sourcetree.

"git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --no-tags origin
remote: Too many invalid password attempts. Log in at https://id.atlassian.com/ to restore access.
fatal: unable to access 'https://bitbucket.org/xxx/xxx.git/': The requested URL returned error: 403

Completed with errors, see above."

In order to resolve this, I have tried the following ways but had no success.

  • Created an app password and tried to use it in source tree (via Basic auth) but no help (although app password worked in git client/command line)
  • I have tried logging out of bitbucket.com and logging in multiple times, but get the same error each time.
  • Deleted all instances of bitbucket & sourcetree from a windows password manager.
  • Deleted passwd file from C:\Users[user]\AppData\Local\Atlassian\SourceTree
  • In Tools > Options > Git tab then update my Git version using the "Update Embedded" also tried switching to a system in the Tools > Options > Git Version in the same
  • Reinstalled sourcetree several times still the error persists.

Neither of the suggested workarounds has worked. Any help is appreciated.

Also raised a bug for the early resolution.

Bug#SRCTREEWIN-13782

https://jira.atlassian.com/browse/SRCTREEWIN-13782?filter=90327

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