Dear Support Team
I have a problem when trying to push , but the pull operation works without problems
You can see the error that appears as follows
git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=manager-st push -v --tags origin feature/newDesign:feature/newDesign
POST git-receive-pack (815 bytes)
remote: Hook com.atlassian.stash.internal.repository.ref.restriction.RestrictionEnforcer failed. Error:
remote: bundle [com.atlassian.bitbucket.server.bitbucket-ref-restriction]
! [remote rejected] feature/newDesign -> feature/newDesign (pre-receive hook declined)
error: failed to push some refs to 'http://email@example.com:7990/scm/ep/zagelwebproject.git'
Completed with errors, see above.
Please provide me with any information to resolve the problem
Hi Rula, have you tried pushing from the command line too? If you get the same error from the command line, then the issue is not related to Sourcetree and we'll need to figure out what's going on.
Can you also let us know where are you pushing to? Is it Bitbucket Server? Or Bitbucket Cloud? Or Github...?
For anyone still stuck, I managed to resolve this by going to manage windows credentials (control panel->user accounts->credential manager) and deleting anything with bitbucket.org mentioned in the name under the generic credentials section. I.e. it might look like "git:https://firstname.lastname@example.org"
I also deleted all the accounts in sourcetree under tools-->options-->authentication (think I did that first) Not sure this step is required.
Now working OK again
Not really a true "solution" to the *root* of the problem being discussed, but in my case, since my previous reply to this discussion, I've long since just been going about all my Git-related business via Git bash, which has worked out perfectly for me.
Would be great to be able to use SourceTree as intended, but until such a time comes, I'll just continue using Git bash (which has thus far worked perfectly for me, without any major problems) to interact with BitBucket (plus any other Git-related services and platforms).
Sharing this information, not to have a go at SourceTree, nor to complain, but simply because it might indicate a possible solution for others in the same situation as my own (in the sense that maybe that hadn't yet considered using Git bash to handle all their Git-related business).
(Also, AFAICT, the root of the problem is definitely SourceTree, and neither BitBucket itself nor anything else at Atlassian's side of things. I say this, because although I've experienced the issue being discussed with SourceTree before, I've never actually experienced any problems wih BitBucket itself before).
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