Sourcetree always asks my ssh passphrase

[Sam94]

I work on some projects hosted on gitlab.com and I'm using ssh to connect to these repositories. In SourceTree, I checked the option to save my ssh passphrase, but at ever action I take, a popup asks for it again... That's very irritating!

How can I save the passphrase manually for that account

Note that the passphrase is saved for a project hosted on a custom gitlab installation though...

[bgannin]

What OS platform and what version of Sourcetree are you using?

[Sam94]

I'm on macOS High Sierra (Version: 10.13.2 Beta (17C60c)) an I'm using SourceTree 2.6.3 (134).

[Sam94]

@bgannin

Do you have any idea what this is caused by and how to fix it? It really bothers me!

[Manju]

Can you please check if the ssh keys are loaded to the agent? You can do so by running below command on a terminal window.

ssh-add -l

It should list down the keys added to the agent. If you don't find anything listed, please add the key to the agent with the command below,

ssh-add <path_to_key>

[Sam94]

That was indeed empty, I now added my ssh key and guess what, it works. Thank you very much!

[josh.sutterfield]

I have the same issue but in Windows 10. ssh-add from command-line doesn't seem to work right. (Error connecting to agent: No such file or directory) Regardless, what would address the root cause? What can be set or done from the sourcetree application to remedy this?

[Thomas_Varghese]

I have the same problem.  Tried setting up ssh-agent as a service using PowerShell, but does not make any difference.

[Dominick Sidiropoulos]

Had the same problem. I had to convert the .ppk key-file to openssh file-format and then I fed that file into ssh-add. It worked and I think it achieves the desired result but I'm not quite sure. Will keep an eye on this thing over the next few days.