It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sourcetree always aks for Atlassian username / password Edited

Sourcetree 3.1.3 on Windows 10 x64 always asks for Atlassian username/password. Even if entered correctly, on next pull or push it asks again (each time twice). I tried everything: Remove the app, reinstall, delete app-data and so on. It is really getting on my nerves. This behaviour didn't exists some days ago... How to solve this???

1 answer

Are you using ActiveDirectory and did this occur after changing your password recently? We also have this problem from time to time after password changes.

SourceTree uses the program "Git Credential Manager for Windows" (or something like this) to store the git credentials within the "Windows CredentialStore" of Windows. git uses the password stored within "Windows CredentialStore" for its actions (using the http-Protocol).

After changing the password in Windows, the password in ActiveDirectory and "Windows Credential Store" are not identical anymore and therefore a new password has to be stored in "Windows CredentialStore" as well: but due to unknown reason SourceTree notices the discrepancy between actual and stored password and the password request pops up BUT fails to renew the password within Windows Credential Store. Next time there is still the discrepancy, the password is requested, BUT the update fails again .....

Solution:

* Open the "Windows Credential Store" on your system (searching for "Windows Credential Store" in your Windows search bar)

* Locate all entries related SourceTree/Bitbucket/git within the Windows Credential Store

* Remove all entries

* ... and try again. SourceTree should request the password again and should now be able to store the password ...

 

That's how I solve our problems here

----

Sorry - I have a localized windows version, so I don't know the exact english wording for "Windows CredentialStore"

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,910 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you