Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sourcetree 2.3.1.0 - fail to authenticate to an enterprise installation that uses Windows Creds

Have a corporate enterprise GitHub installation. Switching from GitHub desktop to Sourcetree. Getting

remote: invalid username or password

fatal: Authentication failed for https://github.customer.net/....repository.git/

I cannot push or pull. At work stoppage and need help to fix this.

I have cleared all credentials in the Windows Credential manager related to sourcetree and GitHub.

What do I need to do now to get prompted for credentials so it can store the windows credentials.

1 answer

Fixed it

  1. Open Sourcetree
  2. Go to Tools->Options
  3. Click the GIT button
  4. At the bottom where is says GIT version, click the [Update embedded git] button and upgrade
  5. Click Ok
  6. Close Sourcetree
  7. Reopen sourcetree and attempt a pull on a repro
  8. You will be prompted for credentials, enter your userid and password and it will cache them and should work.

thank you it works

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,230 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you