This has caused me hours of pain and work time lost!
My SourceTree just suddenly wouldnt start today, i had been using it fine for many months now.
I've looked online and tried all the various suggestions but nothing works.
Ive tried uninstalling the app, reinstalling all different versions from the latest 2.4.8 to older versions. Ive also deleted the SourceTree folder and the Atlassian folders. Ive tried using CCleaner to uninstall and also to clean registrys.
However, anytime i uninstall and try to use the installer i get a blue splash screen with sourcetree logo come up for a few seconds only, then the app is suddenly installed again and the folders are back where i deleted them from, however the app still does not open.
When i run the installer, its like its not even installing it, just bringing back the deleted folders from the dead, even though ive emptied out the recycle bin etc..
Please if you can help me fix this terrible issue so that i can open it up again?!
Im on the latest version of windows 10.
Hi Nadim! Can you try a clean install and see if the issue gets fixed? You can do that following the steps:
If that still fails, can you check if there's some more info in the logs and post it here? The logs can be found at
AppDatafolder is hidden by default on Windows Explorer.
I tried the above that you recommended but still same issue :(
After uninstall whenever i go to install again, it doesnt run the install wizard, instead it just brings up the blue sourcetree image logo and then suddenly places the folders back where i just deleted them manually from!!!
I looked at the LOG file and here is what it says:
ERROR [2018-03-14 21:05:00,950]  [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2018-03-14 21:07:45,755]  [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
Hi Nadim, thanks for posting that error. Please navigate to the config file location
and find the following line:
<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">
Make sure that value is set to True
Let us know if it worked for you!
I checked the user config file you mentioned above, but it doesnt contain the line you said im afraid :(
This is all that file contains:
<?xml version="1.0" encoding="utf-8"?>
<setting name="NPSAnonUId" serializeAs="String">
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