Running Windows 10 Pro, and after a reboot of my machine sourcetree stopped working. The splash screen would flash on screen and then disappear without opening the application. I have tried:
- deleting Assemblies.cache and Composition.cache from C:\Users\{user}\AppData\Local\Atlassian\SourceTree.exe_Url_gabrloo4xyt1uisb2u0llx4mj5wjyjp3\3.4.8.0
- deleting the C:\Users\{user}\AppData\Local\Atlassian\SourceTree.exe_Url_gabrloo4xyt1uisb2u0llx4mj5wjyjp3 folder
- uninstall/reinstall the application
- delete all sourcetree and atlassian related files and folders
- reinstall various version (2.1.5, 2.3.5, 3.4.8, and latest version)
- rebooted serveral times
- trying installing in safemode
No log file gets generated.
I was able to resolve the issue. When trying to install version 2.4.8.0, event viewer would throw an error. The line that caught my attention was:
Exception information:
Exception type: ConfigurationErrorsException
Exception message: Unrecognized configuration section oracle.manageddataaccess.client. (C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config line 284)
Looking at the machine.config file I saw that TNS_ADMIN was pointing to a client install (C:\Oracle\product\12.2.0\client_1\network\admin) that no longer existed that I had uninstalled weeks prior, and replaced with 19c. I reinstalled the 12c client along with the 12c ODAC installer because the configuration was required for the Oracle Data Provider installation.
After reinstalling 12c the SourceTree installation worked.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.