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SourceTree "fatal: Authentication failed for..."

Jay Burgess
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January 23, 2017

Mac OSX El Capitan.  SourceTree 2.4.  I cloned some remote repos a few couple of weeks ago, and have been pulling my team's updates in SourceTree with no issue.  

Unfortunately, I had to change my password on the remote system over the weekend, and now when I pull from the SourceTree toolbar, I get "fatal: Authentication failed for..." errors.

I found that if I open a Terminal window for a given repo, and do "pull <repoName>", it asks for my new password once, and then works from the Terminal from that point on.  However, it still continues to fail from within SourceTree, even after re-starting SourceTree.

I cannot seem to figure out how to make SourceTree recognize my newly-entered password from the Terminal pull, or forget my previous one and ask me for the new one.   What am I missing?

4 answers

14 votes
Jay Burgess
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January 23, 2017

I just answered my own question.  There is a SourceTree Application password stored in the login keychain.  Deleting that caused SourceTree to prompt me for the new password.  Not sure how I missed it the first time I searched.

Ralph Croly
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January 25, 2017

thanks! this was driving me mad, and I hadnt even created a new password! not the most experienced mac user, thanks!

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irinatari
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June 21, 2017

How do you delete that?

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drloading
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November 4, 2017

this helped. thank you

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MPeloquin
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June 5, 2018

To delete it

  • cmd+space and type "KeyChain Access",
  • You should find a key with the name like "gitlab.*.com Access Key for user". You can order by date modified to find it more easily.
  • Right click and delete.
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Mayank Jain
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June 25, 2018

Awesome!! it worked. Thanks a ton

Arildo Junior
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January 11, 2019

Finally, thank you.

seuntaylor
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October 2, 2019

Yes! That worked for me! I knew I was missing something.

1 vote
ChaseBowman
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March 30, 2020

How about for Windows?

0 votes
aayushkuma
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January 23, 2019

Thank You so much !

0 votes
Md Rashidul Hasan
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September 19, 2018

Thank you so much it worked for me. 

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