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SourceTree "fatal: Authentication failed for..."

Mac OSX El Capitan.  SourceTree 2.4.  I cloned some remote repos a few couple of weeks ago, and have been pulling my team's updates in SourceTree with no issue.  

Unfortunately, I had to change my password on the remote system over the weekend, and now when I pull from the SourceTree toolbar, I get "fatal: Authentication failed for..." errors.

I found that if I open a Terminal window for a given repo, and do "pull <repoName>", it asks for my new password once, and then works from the Terminal from that point on.  However, it still continues to fail from within SourceTree, even after re-starting SourceTree.

I cannot seem to figure out how to make SourceTree recognize my newly-entered password from the Terminal pull, or forget my previous one and ask me for the new one.   What am I missing?

4 answers

I just answered my own question.  There is a SourceTree Application password stored in the login keychain.  Deleting that caused SourceTree to prompt me for the new password.  Not sure how I missed it the first time I searched.

thanks! this was driving me mad, and I hadnt even created a new password! not the most experienced mac user, thanks!

Like Mher Paronyan likes this

How do you delete that?

Like Mher Paronyan likes this

this helped. thank you

Like WojtaniaA likes this

To delete it

  • cmd+space and type "KeyChain Access",
  • You should find a key with the name like "gitlab.*.com Access Key for user". You can order by date modified to find it more easily.
  • Right click and delete.
Like # people like this

Awesome!! it worked. Thanks a ton

Finally, thank you.

Yes! That worked for me! I knew I was missing something.

How about for Windows?

Thank you so much it worked for me. 

Thank You so much !

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