It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
SourceTree hangs periodically for me. Sometimes when pushing to remote. Sometimes when committing local. Sometimes when staging files for commit. Once it even hung when I was clicking on a file to see a diff. It is an indefinite hang and requires a force-quit.
I am more and more troubled, worried that it's going to screw up my local or remote repo. Anyone else seeing this?
SourceTree v1.8.0.3
git v1.8.4.2
MacOS v10.8.4
Hey Farrell,
Could you open up a ticket on jira.atlassian.comand provide as much detail as possible? We can then track it from here as anything in JIRA is what the developers look at.
Cheers
I have some information about this issue that I would really like to provide, including a hang report. However I can't get to this JIRA issue when I'm logged in, and I can't comment on it when I'm logged out. (I get "An error occurred while attempting to fulfill your request." when logged in.)
That in itself seems to be an unresolved problem?
https://answers.atlassian.com/questions/185800/error-when-updating-profile-using-atlassian-id
https://answers.atlassian.com/questions/274655/how-do-i-get-atlassian-id-to-work-for-jira-atlassian-com
I'm not sure how to open a bug for being unable to open (or edit) a bug, so I'm at a loss for where to comment about the SourceTree hang.
This happened very for me as well but I just realized the last time was because I had done an External Diff! On repeated retries I see the pattern:
I suggest looking to see if you have an instance of FileMerge open, or maybe some other diff tool. If so, CMD-Q it and see if that ends the hang. That was my problem. The hang doesn't happen right away but once I do a diff, if I come back to SourceTree it's always blocked until I kill the diff application (closing the diff window isn't sufficient).
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreSupported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.