SourceTree for OS X crashing

Crash report below. 

I've had to stop using the current SourceTree for Windows 2 days ago because it crashes on open.  

Now SourceTree for OS X is crashing too.  Version 2.6.3 is also very slow, with frequent hangs detected by OS X when I merge or switch large branches.  Git doesn't have this problem.   (2016 MacBook, 3.1 GHz Intel Core i5, 16GB)

Atlassian, you need a real QA team!

 

Process: Sourcetree [34066]
Path: /Users/USER/*/SourceTree.app/Contents/MacOS/Sourcetree
Identifier: com.torusknot.SourceTreeNotMAS
Version: 2.6.3 (134)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Sourcetree [34066]
User ID: 501

Date/Time: 2017-09-27 01:51:49.705 -0400
OS Version: Mac OS X 10.13 (17A365)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID: F93C6F1C-E4E9-2EE2-AF57-6E5621DCE3E0

Sleep/Wake UUID: C35078BD-3FB9-49C7-A616-6EF653CCA1A7

Time Awake Since Boot: 43000 seconds
Time Since Wake: 5800 seconds

System Integrity Protection: enabled

Crashed Thread: 2 com.twitter.crashlytics.mac.MachExceptionServer

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6d0b7e76 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6d0b7390 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff45a0f475 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff45a0e7c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff45a0de43 CFRunLoopRunSpecific + 483
5 com.apple.HIToolbox 0x00007fff44d2d866 RunCurrentEventLoopInMode + 286
6 com.apple.HIToolbox 0x00007fff44d2d5d6 ReceiveNextEventCommon + 613
7 com.apple.HIToolbox 0x00007fff44d2d354 _BlockUntilNextEventMatchingListInModeWithFilter + 64
8 com.apple.AppKit 0x00007fff4302b44f _DPSNextEvent + 2085
9 com.apple.AppKit 0x00007fff437c0508 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
10 com.apple.AppKit 0x00007fff4302025d -[NSApplication run] + 764
11 com.apple.AppKit 0x00007fff42fef3fe NSApplicationMain + 804
12 libdyld.dylib 0x00007fff6cf71145 start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff6d0c0e7e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6d1fc662 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff6afb0cb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 com.apple.JavaScriptCore 0x00007fff494c3ac6 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 86
4 com.apple.JavaScriptCore 0x00007fff494c39fb bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 139
5 com.apple.JavaScriptCore 0x00007fff494c3d28 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 40
6 libsystem_pthread.dylib 0x00007fff6d1fb6c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6d1fb56d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6d1fac5d thread_start + 13

Thread 2 Crashed:: com.twitter.crashlytics.mac.MachExceptionServer
0 libsystem_pthread.dylib 0x00007fff6d1fe32f pthread_from_mach_thread_np + 58
1 com.torusknot.SourceTreeNotMAS 0x0000000103fb539d 0x103cff000 + 2843549
2 com.torusknot.SourceTreeNotMAS 0x0000000103fa54ae 0x103cff000 + 2778286
3 com.torusknot.SourceTreeNotMAS 0x0000000103fa096d 0x103cff000 + 2759021
4 libsystem_pthread.dylib 0x00007fff6d1fb6c1 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff6d1fb56d _pthread_start + 377
6 libsystem_pthread.dylib 0x00007fff6d1fac5d thread_start + 13

Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff6d0b7e76 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6d0b7390 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff45a0f475 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff45a0e7c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff45a0de43 CFRunLoopRunSpecific + 483
5 com.apple.CFNetwork 0x00007fff44987432 +[NSURLConnection(Loader) _resourceLoadLoop:] + 357
6 com.apple.Foundation 0x00007fff47ac86d8 __NSThread__start__ + 1197
7 libsystem_pthread.dylib 0x00007fff6d1fb6c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff6d1fb56d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff6d1fac5d thread_start + 13

Thread 4:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff6d0b7e76 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6d0b7390 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff45a0f475 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff45a0e7c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff45a0de43 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff43168c49 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff6d1fb6c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6d1fb56d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6d1fac5d thread_start + 13

Thread 5:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6d0c16da __workq_kernreturn + 10
1 ??? 0x0000600007e5e840 0 + 105553248774208
2 ??? 0x0000600007e5d580 0 + 105553248769408

Thread 6:: Dispatch queue: com.atlassian.AnalyticsQueue
0 libsystem_platform.dylib 0x00007fff6d1f4f49 _platform_memmove$VARIANT$Haswell + 41
1 com.apple.CoreFoundation 0x00007fff459c9c47 -[__NSArrayI getObjects:range:] + 183
2 com.apple.Foundation 0x00007fff47acec23 NSKeyValueWillChange + 124
3 com.apple.Foundation 0x00007fff47c11115 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:usingBlock:] + 529
4 com.apple.Foundation 0x00007fff47c10c0b -[NSObject(NSKeyValueObservingPrivate) _notifyObserversOfChangeFromValuesForKeys:toValuesForKeys:] + 699
5 com.apple.CoreFoundation 0x00007fff45b0693b forEachObserver + 219
6 com.apple.CoreFoundation 0x00007fff45b06b78 -[CFPrefsSource _notifyObserversOfChangeFromValuesForKeys:toValuesForKeys:] + 72
7 com.apple.CoreFoundation 0x00007fff45b49b52 __78-[CFPrefsSearchListSource deferredNotifyOfChangesFromDictionary:toDictionary:]_block_invoke + 34
8 com.apple.CoreFoundation 0x00007fff45b6cce1 _CFPrefsDeliverPendingKVONotifications + 97
9 com.apple.CoreFoundation 0x00007fff45b4a7ab __108-[_CFXPreferences(SearchListAdditions) withSearchListForIdentifier:container:cloudConfigurationURL:perform:]_block_invoke + 315
10 com.apple.CoreFoundation 0x00007fff45b4a605 -[_CFXPreferences(SearchListAdditions) withSearchListForIdentifier:container:cloudConfigurationURL:perform:] + 341
11 com.apple.CoreFoundation 0x00007fff45b6fc50 -[_CFXPreferences setValue:forKey:appIdentifier:container:configurationURL:] + 96
12 com.apple.CoreFoundation 0x00007fff45a1ac35 _CFPreferencesSetAppValueWithContainer + 117
13 com.apple.Foundation 0x00007fff47acbc42 -[NSUserDefaults(NSUserDefaults) setObject:forKey:] + 55
14 com.torusknot.SourceTreeNotMAS 0x0000000103f83c7a 0x103cff000 + 2641018
15 com.torusknot.SourceTreeNotMAS 0x0000000103f83ac5 0x103cff000 + 2640581
16 libdispatch.dylib 0x00007fff6cf3f7a2 _dispatch_call_block_and_release + 12
17 libdispatch.dylib 0x00007fff6cf37f64 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff6cf4c42b _dispatch_queue_serial_drain + 635
19 libdispatch.dylib 0x00007fff6cf3f30e _dispatch_queue_invoke + 373
20 libdispatch.dylib 0x00007fff6cf4d117 _dispatch_root_queue_drain_deferred_wlh + 332
21 libdispatch.dylib 0x00007fff6cf50ef0 _dispatch_workloop_worker_thread + 880
22 libsystem_pthread.dylib 0x00007fff6d1fb033 _pthread_wqthread + 980
23 libsystem_pthread.dylib 0x00007fff6d1fac4d start_wqthread + 13

Thread 7:
0 libsystem_pthread.dylib 0x00007fff6d1fac40 start_wqthread + 0
1 ??? 0x0000000700009000 0 + 30064807936

Thread 8:
0 libsystem_pthread.dylib 0x00007fff6d1fac40 start_wqthread + 0
1 ??? 0x00007fffa664d260 OBJC_METACLASS_$_OS_xpc_endpoint + 40

Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00bdffffa052a591 rcx: 0x0000000000000000 rdx: 0x000000010d35fc78
rdi: 0x00000000000100ff rsi: 0x000000010d35fcd0 rbp: 0x000000010d35fd30 rsp: 0x000000010d35fd20
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000010bb1e048 r11: 0x0000000000000206
r12: 0x0000000000000005 r13: 0x0000000000000008 r14: 0x00000000000100ff r15: 0x000000010d35fd40
rip: 0x00007fff6d1fe32f rfl: 0x0000000000010202 cr2: 0x000070000e1eb180

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 13


....

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 29
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 37945
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=441.7M resident=0K(0%) swapped_out_or_unallocated=441.7M(100%)
Writable regions: Total=3.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=3.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 640K 6
Activity Tracing 256K 2
CG backing stores 6912K 10
CG image 1892K 258
CoreAnimation 1.0G 1701
CoreGraphics 8K 2
CoreImage 228K 47
CoreUI image data 5356K 54
CoreUI image file 376K 10
Foundation 148K 4
Image IO 6972K 308
JS JIT generated code 128.0M 4
JS JIT generated code (reserved) 896.0M 2 reserved VM address space (unallocated)
Kernel Alloc Once 28K 3
MALLOC 986.0M 194
MALLOC guard page 112K 28
Mach message 4K 2
Memory Tag 242 12K 2
Memory Tag 251 56K 4
SQLite page cache 64K 2
STACK GUARD 56.0M 8
Stack 11.6M 10
Stack Guard 4K 2
VM_ALLOCATE 888K 66
WebKit Malloc 8224K 7
__DATA 36.1M 338
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__LINKEDIT 190.3M 8
__TEXT 251.5M 342
__UNICODE 556K 2
libnetwork 128K 2
mapped file 189.4M 344
shared memory 1700K 17
=========== ======= =======
TOTAL 3.8G 3759
TOTAL, minus reserved VM space 2.9G 3759


System Profile:
Network Service: Wi-Fi, AirPort, en0
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: TYPE-C BRIDGB R10
USB Device: iBridge
USB Device: USB3.0 Hub
USB Device: BA-09USE
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
Model: MacBookPro13,2, BootROM MBP132.0233.B00, 2 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 2.37f20
Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)
Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports

System Profile:
Network Service: Wi-Fi, AirPort, en0
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: TYPE-C BRIDGB R10
USB Device: iBridge
USB Device: USB3.0 Hub
USB Device: BA-09USE
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
Model: MacBookPro13,2, BootROM MBP132.0233.B00, 2 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 2.37f20
Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)
Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports

1 answer

0 vote

Hi David, the development team isn't aware of any crashes when launching. Sourcetree hasn't been officially updated for High Sierra compatibility yet, although that's on their roadmap. Please file a ticket at https://jira.atlassian.com/browse/SRCTREE for them to review.

Regards,

Ana

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

649 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you