SourceTree first use

Hey all,

Trying to get SourceTree working on my home machine using an existing account.  Installed from scratch, opening for the first time:

1) I accept the license agreement

2) Click the Use Existing Account button

The page is not found...



What is wrong???

1 answer

3 votes
Timothy Chin Community Champion Mar 12, 2016

Probably a networking / proxying error?

Indeed.  Firefox & Chrome were working fine, but IE was not connecting.

netsh winsock reset and ipconfig /flushdns did not work, as described in

In the end, resetting all the Advanced settings for IE fixed it

Thanks for the fresh perspective Tim!!

I have the same problem and can't get past the "Log in to your Atlassian account" screen. I have tried the two options Mark lists in his comment but neither solved my issue.

Sourcetree previously worked, but last week I had to reset my Windows password due to company policy, I also reinstalled source tree.

Is there a way I can manually enter my proxy settings, or change the browser to use Chrome. Chrome is set as the default browser on my machine.

I have notice the following in the Sourcetree.exe.config file:

<setting name="ProxyServerMode" serializeAs="String">

Is there a tag for setting userid and password and does it affect the sign up screen?

My apologies, solved my issue.

Seems our proxy setup changed from manual settings to automatic configuration. I still had the manual settings in my Lan settings. Chrome though worked.

I had same issue due to corporate proxy, editing "ProxyServerMode", "ProxyServer" and "ProxyPort" in SourceTree.exe.config solved it. In my case it looks like this:

 <setting name="ProxyServerMode" serializeAs="String">
<setting name="ProxyServer" serializeAs="String">
<setting name="ProxyPort" serializeAs="String">

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