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SourceTree fails to install

I have tried to install the latest version of sourcetree, but it gives the error 

sourcetree has stopped working .

I checked the log file and it shows the following error

ERROR [2018-08-03 11:47:23,937] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied

So tried to add this setting to the user.config file. 

<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">
<value>True</value>
</setting>

 

It still does not work, where am I going wrong, is there any other way?

regards

1 answer

0 votes
Ana Retamal Atlassian Team Aug 03, 2018

Hi Piyush, 

Please navigate to the config file location (C:\Users\{USERNAME}\AppData\Local\Atlassian\SourceTree.exe_{RANDOM_GUID}\2.3.1.0\user.config) and find the following line:

<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">

   <value>True</value>

</setting>

Make sure that value is set to True

Let us know if it worked for you!

Kind regards!

Ana

Hi Ana,

I did not have the setting present, so I added the setting in the user.config file. the problem still remains though

 

regards,

Piyush

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