Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

SourceTree Integration to Bitbucket Server not working from Windows (works from Mac)



I've installed Bitbucket Server, and it seems to work quite fine.

I've installed SourceTree on MacOS, and I'm able to connect to my Bitbucket Server.


I've installed SourceTree on Windows, but a connection is not possible, but instead, I got an error message "Failed to check login for user [tobias]".

Interesting: If I enter a wrong password for my user "Tobias", I get another error message: "Failed to check login for user [tobias]: You do not have permission to access URL '' please check the user credentials associated with this account. The request returned with status code 'Unauthorized'."


This is my setup:


  • Bitbucket 5.13.1 installed on Mac OS 10.11.6
  • DBMS: PostgreSQL 9.3, installed on the same computer
  • Crowd, Confluence and JIRA installed on the same computer
  • Same DBMS is used for JIRA, Confluence and Crowd
  • User management with Crowd
  • Secured with nginx and valid certificates
  • git 2.18.0 (coexists with original git from Mac OS)


  • Mac OS: SourceTree 2.7.6
  • Windows: 2.6.10


Why is it working with SourceTree for Mac, but not on SourceTree for Windows?

Any ideas? Thanks, Tobias

1 answer

0 votes
minnsey Atlassian Team Sep 20, 2018


There is an issue in Sourcetree for Windows when connecting to Bitbucket Server instances where the URL includes a context path e.g. https://myserver/bitbucket vs https://mybitbucket/

This is fixed in the upcoming 3.0 release.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events