SourceTree App Icon missing on TaskBar in Windows 10

[julesfpvr]

Since I upgraded to 3.3.6, when I launch SourceTree it places a new blank icon on the start bar instead of the Source Tree icon.

I've tried deleting/uninstalling all the old versions of SourceTree, deleting my iconcache.db etc. Having reinstalled SourceTree 3.3.6 I get the following:

There are two source tree exes on my system:

 C:\Users\{username}\AppData\Local\SourceTree\SourceTree.exe

 C:\Users\{username}\AppData\Local\SourceTree\app-3.3.6\SourceTree.exe

Both of these show as having the normal icon in explorer. If I pin either of these exe's to my start bar then the normal icon appears on start bar.

Having pinned one of these to start bar, if I launch from start bar (or by running exe directly), SourceTree starts up and a new blank white icon appears on my start bar. I can pin this to the start bar

Digging into this, it appears to be because the actual program started is:

C:\Users\{username}\AppData\Local\SourceTree\Update.exe --processStart "SourceTree.exe"

And this shortcut is looking for an icon from a 2.1.2.5 version of SourceTree and the StartIn location is pointing to the wrong place.

I fixed this by editing properties on:

C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\SourceTree

and fixing the startin folder and changing the icon to point to SourceTree.exe

[Tipher · Accepted solution]

Can confirm. You need to go to the properties of the shortcut (C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Atlassian) change the "Start in" location (remove\app-2.1.2.5 from the end) and click the Change Icon button to tell it to look in the right spot for the executable (C:\Users\{username}\AppData\Local\SourceTree). After that you should be able to pin the shortcut with the icon.

I did not have to touch anything in the User Pinned\Taskbar folder though.

Bad "Start in" location proof:

[derrick-lewis]

Great explanation! This was exactly my issue. Thanks so much!

[murat303]

Thank you

[Israel Lins Albuquerque]

Guys, Up vote this bug here: https://jira.atlassian.com/browse/SRCTREEWIN-8376