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SourceTree 2.5.5 - Installation error. Windows 10.

Ivan
Ivan
May 30, 2018

Hello!
There was an emergency shutdown of the computer. After power on, SourceTree stopped running: "SourceTree stopped working."

I tried to remove SourceTree and clear the data in the AppData folder.

But when I run the SourceTree installer, I see this error again.
I tried to install the version of the archive. But the installer only creates files and folders in the AppData folder, and SourceTree just doesn't start without errors and messages.

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Ivan
Ivan
May 31, 2018

I did this. It didn't help. 

I think problem linked with .NET framework. Because I tried run another app - Git Extensions and there was this error again.

Then I tried update framework but my version is last. 

Now I plan reinstall framework, but there is no in the control panel. And I looking for another way to uninstall framework . 

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Mike Corsaro
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2018

Could you upload your log file? On Windows, the Sourcetree log file is located at:

C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log

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Ivan
Ivan
May 30, 2018

That log file creates, but it's empty.

There are errors in the event viewer:

.NET Runtime 1026:

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeLoadException
at System.ModuleHandle.ResolveType(System.Reflection.RuntimeModule, Int32, IntPtr*, Int32, IntPtr*, Int32, System.Runtime.CompilerServices.ObjectHandleOnStack)
at System.ModuleHandle.ResolveTypeHandleInternal(System.Reflection.RuntimeModule, Int32, System.RuntimeTypeHandle[], System.RuntimeTypeHandle[])
at System.Reflection.RuntimeModule.ResolveType(Int32, System.Type[], System.Type[])
at System.Reflection.CustomAttribute.FilterCustomAttributeRecord(System.Reflection.CustomAttributeRecord, System.Reflection.MetadataImport, System.Reflection.Assembly ByRef, System.Reflection.RuntimeModule, System.Reflection.MetadataToken, System.RuntimeType, Boolean, System.Object[], System.Collections.IList, System.RuntimeType ByRef, System.IRuntimeMethodInfo ByRef, Boolean ByRef, Boolean ByRef)
at System.Reflection.CustomAttribute.GetCustomAttributes(System.Reflection.RuntimeModule, Int32, Int32, System.RuntimeType, Boolean, System.Collections.IList, Boolean)
at System.Reflection.CustomAttribute.GetCustomAttributes(System.Reflection.RuntimeAssembly, System.RuntimeType)
at System.Resources.ResourceManager.GetSatelliteContractVersion(System.Reflection.Assembly)
at System.Resources.ManifestBasedResourceGroveler.GetSatelliteAssembly(System.Globalization.CultureInfo, System.Threading.StackCrawlMark ByRef)
at System.Resources.ManifestBasedResourceGroveler.GrovelForResourceSet(System.Globalization.CultureInfo, System.Collections.Generic.Dictionary`2<System.String,System.Resources.ResourceSet>, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean)
at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
at System.Resources.ResourceManager.GetStream(System.String, System.Globalization.CultureInfo)
at MS.Internal.Resources.ResourceManagerWrapper.GetStream(System.String)
at MS.Internal.AppModel.ResourcePart.EnsureResourceLocationSet()
at MS.Internal.AppModel.ResourcePart.GetStreamCore(System.IO.FileMode, System.IO.FileAccess)
at System.IO.Packaging.PackagePart.GetStream(System.IO.FileMode, System.IO.FileAccess)
at System.IO.Packaging.PackWebResponse+CachedResponse.GetResponseStream()
at System.IO.Packaging.PackWebResponse.get_ContentType()
at MS.Internal.WpfWebRequestHelper.GetContentType(System.Net.WebResponse)
at System.Windows.ResourceDictionary.set_Source(System.Uri)
at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Object, System.Xaml.XamlMember, System.Object)

Exception Info: System.Windows.Markup.XamlParseException
at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at SourceTree.App.Main()

 

Application Error 1000:

Faulting application name: SourceTree.exe, version: 2.4.8.0, time stamp: 0x5a5f7807
Faulting module name: KERNELBASE.dll, version: 10.0.14393.2189, time stamp: 0x5abdad60
Exception code: 0xe0434352
Fault offset: 0x0000000000033c58
Faulting process id: 0x1794
Faulting application start time: 0x01d3f8a5fb54871b
Faulting application path: C:\Users\user\AppData\Local\SourceTree\app-2.4.8\SourceTree.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 4af484cc-8905-4047-98e2-587ec07dbd22
Faulting package full name:
Faulting package-relative application ID:

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Ivan
Ivan
May 30, 2018

It's log when I try install 2.4.8

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Ivan
Ivan
May 30, 2018

When I try install 2.5.5:

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeLoadException
at System.ModuleHandle.ResolveType(System.Reflection.RuntimeModule, Int32, IntPtr*, Int32, IntPtr*, Int32, System.Runtime.CompilerServices.ObjectHandleOnStack)
at System.ModuleHandle.ResolveTypeHandleInternal(System.Reflection.RuntimeModule, Int32, System.RuntimeTypeHandle[], System.RuntimeTypeHandle[])
at System.Reflection.RuntimeModule.ResolveType(Int32, System.Type[], System.Type[])
at System.Reflection.CustomAttribute.FilterCustomAttributeRecord(System.Reflection.CustomAttributeRecord, System.Reflection.MetadataImport, System.Reflection.Assembly ByRef, System.Reflection.RuntimeModule, System.Reflection.MetadataToken, System.RuntimeType, Boolean, System.Object[], System.Collections.IList, System.RuntimeType ByRef, System.IRuntimeMethodInfo ByRef, Boolean ByRef, Boolean ByRef)
at System.Reflection.CustomAttribute.GetCustomAttributes(System.Reflection.RuntimeModule, Int32, Int32, System.RuntimeType, Boolean, System.Collections.IList, Boolean)
at System.Reflection.CustomAttribute.GetCustomAttributes(System.Reflection.RuntimeAssembly, System.RuntimeType)
at System.Resources.ResourceManager.GetSatelliteContractVersion(System.Reflection.Assembly)
at System.Resources.ManifestBasedResourceGroveler.GetSatelliteAssembly(System.Globalization.CultureInfo, System.Threading.StackCrawlMark ByRef)
at System.Resources.ManifestBasedResourceGroveler.GrovelForResourceSet(System.Globalization.CultureInfo, System.Collections.Generic.Dictionary`2<System.String,System.Resources.ResourceSet>, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean)
at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
at System.Resources.ResourceManager.GetStream(System.String, System.Globalization.CultureInfo)
at MS.Internal.Resources.ResourceManagerWrapper.GetStream(System.String)
at MS.Internal.AppModel.ResourcePart.EnsureResourceLocationSet()
at MS.Internal.AppModel.ResourcePart.GetStreamCore(System.IO.FileMode, System.IO.FileAccess)
at System.IO.Packaging.PackagePart.GetStream(System.IO.FileMode, System.IO.FileAccess)
at System.IO.Packaging.PackWebResponse+CachedResponse.GetResponseStream()
at System.IO.Packaging.PackWebResponse.get_ContentType()
at MS.Internal.WpfWebRequestHelper.GetContentType(System.Net.WebResponse)
at System.Windows.ResourceDictionary.set_Source(System.Uri)
at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Object, System.Xaml.XamlMember, System.Object)

Exception Info: System.Windows.Markup.XamlParseException
at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at SourceTree.App.Main()

 

 

Faulting application name: SourceTree.exe, version: 2.5.5.0, time stamp: 0x5ad4730e
Faulting module name: KERNELBASE.dll, version: 10.0.14393.2189, time stamp: 0x5abdad60
Exception code: 0xe0434352
Fault offset: 0x0000000000033c58
Faulting process id: 0x19c0
Faulting application start time: 0x01d3f8ab23593590
Faulting application path: C:\Users\user\AppData\Local\SourceTree\app-2.5.5\SourceTree.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 57a52ebe-bff1-4509-8131-ef3fd99712b6
Faulting package full name:
Faulting package-relative application ID:

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Mike Corsaro
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2018

Odd... okay, try this:

  • Uninstall Sourcetree
  • Delete the entire folder "C:\Users\<username>\AppData\Local\SourceTree\"
  • Make sure you have the latest version of .Net installed (4.7.2)
  • Try and reinstall Sourcetree
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