SourceTree 2.4.0 keeps asking for password

Vladimir Mijatovic February 27, 2017

After latest update to SourceTree 2.4.0 and later, it keeps asking for password when connecting on Bitbucket or GitHub while connection on other, privately hosted repos is ok. Previous version 2.3.2 (75) connects without prompting.

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Vladimir Mijatovic March 7, 2017

Here's what helped (from Atlassian support):

Re-add your Bitbucket/Github account by navigating to SourceTree(Top Nav bar)>Preferences>Accounts(Tabs) using OAuth.

Rafael Almeida
Contributor
March 7, 2017

Done that multiple times:

"The request timed out." is the error message

Rafael Almeida
Contributor
March 7, 2017

And sometime the error is "Could not authorize request with the available token. Please re-authenticate."

Vladimir Mijatovic March 7, 2017

My best guess would be to reach to SourceTree support https://support.atlassian.com/servicedesk/customer/portal/1

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