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Source tree won't start properly, something badly broken...

Ken Loughery
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June 30, 2020

Source tree will open briefly, show some accounts (that are actually deleted online), and then stop working completely. No crash or error message on the computer. I have completely deleted the \AppData\Local\Atlassian\SourceTree folder, un-installed and re-installed source tree several times, un-installed git bash to have source tree reinstall it, all with the same outcome. There is no passwrds file to be deleted, I'm not sure where source tree is getting the user information from; it seems to keep finding it. Here is the censored log file of when it opens, it is always the same between attempts & installs. Any help would be greatly appreciated!!!

 

2020-06-30T13:32:18: LogHost: Initializing to normal mode
2020-06-30T13:32:19: LogHost: SuppressChangeNotifications was called (perhaps via AddRange), yet you do not
2020-06-30T13:32:19: LogHost: have a subscription to ShouldReset. This probably isn't what you want, as ItemsAdded
2020-06-30T13:32:19: LogHost: and friends will appear to 'miss' items
2020-06-30T13:32:19: Could not obtain git dir, C:\Users\USERNAME\AppData\Local\SourceTree\app-3.3.9 is not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\Users\USERNAME\AppData\Local\SourceTree is not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\Users\USERNAME\AppData\Local is not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\Users\USERNAME\AppData is not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\Users\USERNAMEis not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\Users is not a git repo.
2020-06-30T13:32:19: Could not obtain git dir, C:\ is not a git repo.
2020-06-30T13:32:20: VaultClient::ReadCredentials

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Roberto Damiani
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July 2, 2020

Same here.

I cannot neither go back to 3.3.8, it does not start.
Same mistery on the accounts credentials.

Totally broken, cannot work anymore.

Jouke Verstappen
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July 28, 2020

Same here

daviddg10
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August 24, 2020

Uninstall and reinstall 3.3.6 version after select "log in with bitbucket account" 

it works for me 

sorry for my english. jeje

https://www.sourcetreeapp.com/download-archives

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