Source tree not starting in windows 10

[Deleted user]

Hi Attlasian,

      My source tree did not start in my windows 10 local and so I troubleshooted by deleting the attlasian folder in the ......./Local/AppData directory,uninstalled sourcetree and then I tried installing the Sourcetree again but while installing the source tree icons visible for 10 seconds and the application does not start,I have tried multiple versions but could not start my sourcetree application

In my Source tree folder(Local\Atlassian\SourceTree) I am only having 

analytics_gas_upload Folder and

sourctree.log file which is empty

Solutions are appreciated.

[Simon Hughes · Accepted solution]

For me, the fix was to 

1. Navigate to C:\Users\UserName\AppData\Local\Atlassian
2. Under there, you will see SourceTree.exe_Url_RandomGuid
3. Delete all of those style folders so you are only left with one folder called SourceTree
4. Start SourceTree, and it will rebuild that settings file.

[Simon Kendrew]

This worked for me, just now.

[Stuart Clode]

Thanks this worked for me as well.

[Karel Handlir]

Thanks, this one worked for me as well. The problem appeard after win-update and reboot.

[Mauriney Costa]

Thanks, this worked for me

[Martha Castrillón]

This worked for me. Thanks!

[Kris Mayeda]

This just worked for me. Thanks!

[Emil Vahitov]

Worked for me, thanks Simon!

[teodora_zhelyazkova]

Worked for me

[Keith Melkild]

Thank you very much.  Worked for me as well.  BTW, after doing this, my credentials were wrong - don't understand why.  In Windows 10, had to go into AppData/LocalAttlassian/SourceTree to delete the passwd file; and restart sourcetree so it would re-prompt.  After doing that I could pull successfully.

[Gabriel Ruiz]

This worked for me too, thank you

[Colin Pape]

non destructive (hopefully for all) and simple, worked like a charm for me

[Roger Perez]

Worked for me, Thanks a lot, Simon!

[Telmo Viana]

this one right here worked for me. Ty

[Lee Hong Wei]

it work perfectly, thank you!

[Scott Anderson]

Worked for me too, thanks Simon!

[Martin Schneider]

Thanks!

You can copy&paste this path to get there:
%LocalAppData%\Atlassian

[Cristhian Mayuri]

Worked for me, thanks a lot.

[Jakub _ Collective of Crab]

Worked for me as well. Thanks!

[Gabriel Dina]

Thank you for solving this feature! 

[Jonathan Vigh]

Worked for me as well. Thanks a bunch!

[Jacob Koep]

Worked for me too! Thanks!!!

[bblcl]

Initially this seemed to only partially work for me: after the initial registration it crashed again before showing the actual UI. It turned out that I was running a slightly older version and updating to the latest version fixed the issue.

[Evan Anderson]

thank you💕

[Alexander Oss]

Also worked for me.  Looks like today's Windows 10 update confused Sourcetree, based on all this activity here today; any chance this is a Sourcetree bug that can be fixed so that it doesn't happen again after the next Windows update?  (How would anyone with less genius insight than Simon Hughes know that this folder deletion is the way to work around this bug?)  Note that I am one version behind, running 3.4.12 (current is 3.4.13, apparently).

[Leandro Chaves]

Also worked for me. Thank you, OP!

[Trần Vũ Hảo]

Thank you Simon Hughes

[Nianhu Gui]

It works for me. Thank you

[Leyla Mousavi]

This worked for me, Thanks you 

[陳勇行]

thank you

[markstam201]

Thanks, it worked for me.

Note: copy user.config and replace into new folder --> don't need resetting ssh.

[KAI XIAN LIAU]

This worked for me, Thanks you

[William Coyne]

Thank you. Commenting for visibility.

[Tonny Medina]

Funiono para mi, gracias.

[Timm Haase]

Very good tip. Problem occurs after windows update und reboot.

[regard yvan]

Thank you, this worked for me !

[Kevin Ooi]

WORKED FOR ME!

[v_palucaj]

Thank you, this worked for me

[tamhh]

thank you, this worked for me

[HFeldmann]

Thanks a lot, got the same problem after Windows update and reboot...

[Inma-zumbanet]

Muchas gracias Simon, ahora ya funciona Sourcetree 😉

[low en gamer]

Is working like a charm!

[Aliya Aziz]

worked for me too. thankyou

[John Ferguson]

That's a big me too - thanks Simon

[Yanning Frank]

It works. Thanks a lot.

[Christian Maximiliano Vera]

Worked for me too,
Thx Simon!

[martinholtkamp]

Thank you Simon!!

[Riccardo B]

It works!! Thanks Simon!!

[Lester Bloom]

I am also here to send you my thanks. Cheers!

[David Shower]

That worked for me too, thanks so much!

[Ahmed BEN HASSINE]

worked for me thanks a lot ! 

[Carolina Castro]

It Worked for me too, Thanks!!

[Stefan W]

golly this sure is getting a lot of replies in the past couple days. worked for me too.

[STARasGAMES]

Hey everyone!

What a meme XD

[amoreno-kiterocket]

+1

worked for me

[Scott Douglas Serage]

This was the solution for me. Thank you.

[Kengpong]

Thank you. so much 

[kabir-ibi]

This worked for me. Thank you

[Muhammad Nurfajri Rahman]

great, thats worked for me
thanks sir

[John]

Awesome! How much time did this save for me? Thank you very much!

[Robert Frenzel]

It works. Thank you very much!

[Dinora Qereshniku]

Thanks, worked for me too!

[Manjunath Lande]

Thanks, this worked for me

[Nabeel Awais]

Thanks, this worked for me.

[emiliano mercado]

This worked for me too!! Thanks!!

[faizanromail]

Thanks worked for me as well 

[adeleon71]

Thank you very much. It worked to solve the same problem after windows update on June 15th 2023.

[Paul Wallace]

Thank you, that worked!!

[Cosmin Cojocea]

For the record, this helped me as well, I deleted the 4 _Url_ folders, then started sourcetree and was prompted for installation, closed that, restored the 4 deleted folders and now it started fine without anything being lost.

[John Bird]

Worked for me, thanks.

[Le Hong Son]

This solution worked for me. Tkanks yoiu.

[cpn_developer]

Thanks

[jessada-dissopa]

thanks this works for me too

[Jagannadham Konduru]

Thanks a lot, it works for me

[Patrick Pirtle]

Worked for me.  Thanks.

[Liam Drew]

Thanks Simon, this worked for me - looks like Windows updates commonly break something here (I was getting 'Unable to load MEF components' error, and had 4 directories under AppData\Local\Atlassian\ ).

Cheers

[Nilupa Rupasinghe]

Worked for me too

[rchaw2]

worked. Thank You!!

[Efraim John Estoperez]

worked for me as well. thank you!

[Durvesh Parmar]

It really worked for me. Thanks a lot.. Saved my day ! 

[Ozan Meray]

Worked for me as well. Big thanks!

[Sandeep Yadav]

It worked for me thanks a lot ! 

[Jorge CR]

legend type answer, it worked, thanks 

[Jochen]

Worked, saved me tons of time and headache, thanks!

[Артем Малыйкин]

Thank you, it helped me

[Ivo Reis]

Yep, that worked for me too

[Maksim Osipenko]

That worked for me. Thank you!

[Wohlgemuth Joerg]

Did anyone mention before, that it helped? B-)

Well, so it was in my case, too.

Thanks!

[Almas Maris]

thank youu.  lol what happen to source tree?

[Alessandro Bragagnolo]

Thanks, this solve the problem!

[Gary Kohls]

After 30 minutes of futility I found your article and the issue was resolved.  Thanks.

[Carlos Amiel]

This worked for me

[anji_nir0]

This worked for me. Thanks for the tip :)

[Saket Bhala]

This worked for me, Thanks you 

[Shailesh Joshi]

It worked for me thanks, but When i am trying to checkout branch from bitbucket to sourcetree i am getting error. "This is not a valid Source path/Url"

What should i do?

[Saket Bhala]

@Shailesh Joshi there are multiple reasons for this error. Check below points

Double-check the repository URL: Ensure that you have entered the correct repository URL in Sourcetree. Make sure there are no typos, missing characters, or extra spaces in the URL. It should be in the format https://bitbucket.org/username/repository-name.git

Verify your authentication: If the repository requires authentication, ensure that you have provided the correct credentials (username and password, or SSH key) in Sourcetree. Double-check that your credentials are accurate and up-to-date.

Check your network connection: Ensure that you have a stable internet connection. Sometimes, connectivity issues can cause problems when trying to access remote repositories. Try accessing other websites or services to verify your network connectivity.

Review your firewall or proxy settings: If you are behind a firewall or using a proxy server, there might be restrictions or configuration issues that prevent Sourcetree from connecting to Bitbucket. Check your firewall settings or proxy configurations and ensure that they allow the necessary network traffic

[Sanket Patil]

This worked for me too, Thanks!

[juancayuso JC]

Great. Working after follow your steps. thanks!

[Mark Haverkort]

Worked for me as well, thank you.

[Phakkhapon]

Worked for me too.... Wow thank you.

[Diana Mahovlić]

Worked like a charm. Thanks!

[JoaoEsquecido]

Worked for me BUT I lost all repository configurations (had to add the repos again).

[Cristian Guerrero]

Totally worked for me. Thanks!

[akhila ciriga]

Worked me too , Thanks!

[boris-gichev-BFlow]

Thank you, it worked!

[denovi]

Yup worked for me too.

[anjanadri reddy]

Thanks, the above worked for me too!!

[Sanjay Singh]

it work perfectly, thank you!

[Moreno Possamai]

This worked. Thank you!

[StephenAndri]

clean simple solution thanks

[retoreana]

Thank you! This solution worked immediately! 

[emp_xpay]

Thank you. It's work for me

[Shreyas Sapre]

worked.. thanks..

[Thomas Cebulla]

worked also in 2024, great...

[Kamicazer]

Guess what? I happened again...

[JackdawAviary]

Thank you, that worked for me! (23 May 2024)

[trngvth]

This worked for me too, thank you

[emp_xpay]

Thank you, It is help for me

[Tushar Mahajan]

It worked for me. Thanks for the great help.

[Hana Hasanah]

+1

You saved my day. Thanks! (July 8, 2024)

[Peter Palmadesso]

Thank you!

[Sabeen Sadaf]

worked for me, thanks.

[Jasper Wijnhoven · Accepted solution]

For me SourceTree didn't start after an update. I looked into the %AppData/Local/SourceTree folder and tried running SourceTree.exe and Update.exe, and then again as admin. Every time it didn't work.

I saw I had two folders, app-3.4.9 and app-3.4.10. The second folder was empty. I deleted it, and suddenly SourceTree worked again. I think it was a faulty update, but I'm not sure.

[jwingard88]

Yeah, I did the same thing and then it worked. This isn't the first time I've had trouble on an update with this.