Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Source Tree for Windows does not start

Source Tree 1.8.3 suddenly stopped starting on Windows 10 Education

Was working just fine day before.

sourcetree.log is generated but is empty

1 answer

I had the same problem few days ago. These steps worked for me - 

  • Go to C:\Users\<Username>\AppData\Local
  • Delete the Atlassian folder (CAUTION - This will delete all history and past logs. Do not do this if you need your data)
  • Re-install Source Tree

    Hopefully, that works.
    If you need your data and cannot delete the app's history. In the same directory as 
    C:\Users\Yash\AppData\Local\Atlassian . Open the second folder with the name "SourceTree.exe_Url_********" or something similar and delete the previous versions of source tree.


Thank you for help deleting the data in the folder C: \ Users \ Dimon \ AppData \ Local \ Atlassian \ SourceTree.exe_Url_yjhzxxhcu2ommegrdorjf3q1oqllqxiq

I have deleted C: \ Users \ Dimon \ AppData \ Local \ Atlassian \ SourceTree.exe_Url_yjhzxxhcu2ommegrdorjf3q1oqllqxiq after my all bindings gets removed . How can i use my previous bindings ?

Thanks, this answer is still valid for 3.1.2! :-) 

I just installed SourceTree 3.1.2 (upgrading from 1.5.2), and apparently something went wrong. It didn't start, and neither did the installer. Removing the directory and running the installer again did the trick!

Btw, you can use Explorer and type or paste `%localappdata%` , which will take you straight to that folder, even if it is located elsewhere on the hard drive than in C:\Users.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events