I cannot login to SourceTree. I've tried everything from deleting Atlassian sub-folders to finding older versions and re-installing them first. I've tried logging in with Google and logging in with Atlassian password. The one thing I haven't been able to try is to install SourceTree to a different directory since the installer doesn't give me an option to change it that I can see. I don't need to revert back to .net framework 4.6.1 because I never went to 4.7 so that can't be the issue. I've also tried downloading and running it from IE.
I am currently working with setup version number 220.127.116.11 and each time I get to the login screen, it says "Sourcetree has stopped working". I check the log file and it is completely empty. Clicking "Having trouble logging in?" also crashes the program. I have not been able to get past this point. I have read and tried countless threads on this issue to no avail. I am just a single user at home so there are no funky admin/firewall things, and I turned off my virus checker.
Any other ideas that I'm missing? Any help would be GREATLY appreciated.
Let us know if this worked for you!
I am having the same problem. The installer only shows the splash screen at start and puts an icon on the desktop, but doesn't appear to run completely. It doesn't give me any options either. And the shortcut it installed doesn't run. Help!
i downloaded the latest sourcetreeapp for macos and can't finish installation. Third step "Log in to your account" does not work. i put my email in, press continue and a tooltip say "Please enter an email address" wtf ... no way to finish installation.
Hi @Thomas Hinze,that has been reported as a bug at https://jira.atlassian.com/browse/SRCTREE-5034. The developers are looking into it, but we don't have a resolution yet. In the meantime, as a workaround, you can download the version 2.1, this is available from https://www.sourcetreeapp.com/download-archives.
I also recommend you to watch the ticket for further updates.
Let us know if you have any questions!
I'm experincing the same issue. I have tried the most recent version and a few others with the same result. I have also tried installing with admin rights. I get as far as here and it just keeps spinning.
I have noticed with Fiddler that it makes a call to POST https://id.atlassian.com/rest/saml/sso?application=sourcetree&continue=https%3A%2F%2Fid.atlassian.com%2Fprofile%2Fprofile.action with crsfToken and usersname in the body
Then there are 3 requests to OPTIONS https://auth.atlassian.com/usernamepassword/login each return with just the word "OK" in the body
Then nothing else happens.
Versions I've tried
SourceTreeSetup-18.104.22.168.exe, SourceTreeSetup-22.214.171.124.exe, SourceTreeSetup-126.96.36.199.exe
Hi @Adam, in previous cases the issue you described was caused by the settings in your browser. Sourcetree relies on Internet Explorer for authentication, please try the following:
After logging in, follow steps 1-5, but reset the setting back to the previous option.
Hi, i've some error..
I can't log in with use an existing account Atlassian Account, when i click the button always show error
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs