Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SSH Authentication Failed


I have been serching for solution of this problem, but I don't find something helpful. This problem is here for like 5 years and still doesn't have a solution.

The problem appears randomly (for example I use sourcetree for 1 hour without problem - switching branches, pushing, pulling... -, then I want to switch the branch and boom, error). After PC restart everything works fine.  


I have already tried generating new ssh keys, that solved my problem for like 2 weeks. It's really exhausting to restart pc or generate new keys.

I am on version

Is there anything I am doing wrong?

Thanks for your help.

1 answer

0 votes
Mike Corsaro Atlassian Team Jun 14, 2019


Have you tried switching to using PuTTY/Plink for SSH rather than OpenSSH? You can change it by going to "Options > General > SSH Client". I've found PuTTY to be more stable on Windows and easier to use as well.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,188 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you