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Repeated Problems with SourceTree on a Mac

We have a team that uses SourceTree on Windows and Mac machines, with 2-3 people working on the same repository at the time.

There's a common problem among all Mac users that Sourcetree is slow or problematic.  When a Pull or Push is being done, SourceTree hangs up and it takes a long time for the task to complete.

 

Here are the system specs and versions :

OS: 10.12.6 Mac OS Sierra

SourceTree: 2.6.3

Git: 2.10.1

GitLFS: 2.0.2

Bitbucket Media Adapter: 1.0.6

 

This happens much less regularly on a Windows machine ; there, we resolve the problem by running git pull on the command line.

 

1 answer

0 votes
bgannin Atlassian Team Oct 11, 2017

When you say "hang" do you mean an actual hang (spin) with the pinwheel cursor or do you simply mean takes a long time?

If it's an actual hang please use Activity Monitor to sample the application and file a ticket with that attached at https://jira.atlassian.com/browse/SRCTREE. Also include details about the repository such as size, LFS enabled, submodules, etc that are configured.

Thanks,

Brian Ganninger
Senior Mac Developer, Sourcetree

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