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Reinstall sourcetree - HELP!

John Langston June 5, 2019

How can I get around this on the connecting to bitbucket step?  I tried Chrome, this was using IE with the same result.  I am using the SourceTreeSetup-3.1.2 installer.  Needless to say I am extremely frustrated with this whole process.  image.png

2 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2019

Hi John,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. However this is not just you that is having this problem. There is currently an outage in regards to Bitbucket Cloud's OAuth tokens are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to use Sourcetree without this error.

In the meantime, @Seadna Smallwood posted a method to utilize SSH instead of the OAuth.  Details are in perhaps this could help as a work-around until the incident with Bitbucket has been resolved.

Sorry again for the inconvenience here.



John Langston June 5, 2019

I used an installer for an old version we had on our network and managed to coax it into cloning a local repository.  Heavy sigh of relief.

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2019

This is a known issue and has to do with OAuth, the Bitbucket team is aware of it and are actively working to resolve it. Check for more information.

John Langston June 5, 2019

I'm toast.

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