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Problems cloning repository from bitbucket


I'm trying to clone a bitbucket repository but after introducing the URL it says that this is not a valid path and if I click on Details it says that the username or password is invalid

If I enter the URL , it shows an error message and this code: fdf9fdb3024a4fcba49a3e83ff0c0ac7

I tried to delete authentication data, adding again the user, refreshing OAuth Token and reinstalling Sourcetree but the problem persists and I think I made it worse because it won't let me push to previously added repositories that worked fine just before trying to add this new repository. It returns remote:invalid username or password, and fatal: authentication failed.


I don't think the provided username and password are invalid, because I can login to bitbucket.

Also if I open the Remote tab, the remote repositories don't appear and my account's picture has a red X that on hover shows this message:


If I click the Refresh button, the red X disappears and the remote repositories appear. This is not a big issue but it probably is related to the previous errors.

1 answer

1 accepted

2 votes
Answer accepted

I finally solved it by deleting the passwd file located in: User>AppData>Local>Atlassian>Sourcetree>passwd

And then re-installing and login with credentials (probably re-installing wasn't necessary).

I only had to delete passwd.  re-install wasn't needed.

Thanks for the fix!

Like Carlos Delgado Jurado likes this

I'll try. Thank you!!!

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