Please fix the Github 2FA connection

marcoxa January 9, 2022

Please fix the Github 2FA connection.

As it is it is not working.

I have been using SW for decades and this is simply not working.

Here is what you should have.

Connect to Github.

If some old connection is available somewhere in Sourcetree infrastructure and it is not working ASK ME TO FULLY RESET IT using the Github 2FA.

DO NOT just assume that what "is there" is stil working.

 

Thank you

Frustratedly yours

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Nic Brough -Adaptavist-
Community Leader
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January 9, 2022

You're going to need to explain this a bit more.  

My Sourcetree is working fine with Github 2FA, so there appears to be nothing to fix.  What have you set up differently to me?   Could you explain what you have set up, what is going wrong, and what change you made that stopped it working?

marcoxa January 12, 2022

Hi

thanks for the reply.

The main problem is that the interface does not explain what to do.  If I remove the Github account and recreate it, all I get is a "connect your account".  If you try do reconnect the account, because of various, unknown to me, cached values, all I get is the "old" account credentials, which do not work anymore.

After various searches, I finally found a solution:  I had to edit (or remove and recreate) my remote Github repo as

```
http://<PERSONAL GITHUB TOKEN>@github.com/....
```

This is a key piece of information that the GUI should deal with when connecting to Github.  As of now, it does not, in the sense that the GUI doers not explicitly and clearly state that that may be the problem, and neither does the Sourcetree documentation immediately available on the matter.

Thank you for taking this into consideration.

All the best

Marco Antoniotti

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