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Permission denied (publickey)


I'm using SourceTree v2.5.2 (111) to clone and push to Bitbucket.

When I trying the clone a project or to push, I'm getting the error:

Please make sure you have the correct access rights
and the repository exists.
Permission denied (publickey).
fatal: Could not read from remote repository.

I've tried to re-add the account, checked the ssh key, I'm still getting the error.

Any thought? Can anybody help me?



5 answers

1 accepted

65 votes
Answer accepted


I was able to fix it!

I've tried to re-authorize SourceTree in the OAuth or regenerate the ssk key with `ssh-keygen`. Both didn't worked.

I did follow the documentation configure-multiple-ssh-identities-for-osx-linux

$ ssh -Tv
OpenSSH_6.9p1, LibreSSL 2.1.8
Permission denied (publickey).

$ ssh-add -l 
2048 SHA256:... /Users/user/.ssh/id_rsa (RSA)

$ ssh-add ~/.ssh/user-Bitbucket
Enter passphrase for /Users/user/.ssh/user-Bitbucket: 
Identity added: /Users/user/.ssh/user-Bitbucket (/Users/user/.ssh/user-Bitbucket)

$ ssh-add -l 
2048 SHA256:... /Users/user/.ssh/id_rsa (RSA)
2048 SHA256:... /Users/user/.ssh/user-Bitbucket (RSA)

$ ssh -Tv
OpenSSH_6.9p1, LibreSSL 2.1.8
logged in as user.

Then, I was able to push my commits. It's working!

The issue might have come after the reboot of the mac. The first one since I had install SourceTree v2.5.2 (110) for a better support of OAuth...

Thank You,  I had the same issue and this was helpful.  

Like # people like this

I had the same issue in the same scenario (after reboot I think) and this resolved it.  Thank you!

same issue here. The solution worked like a charm!

thnx my issue fix by above work.

thanks a lot!!!!

I had the same issue, and this solution saved me a time and energy :D thank you very much.

I had this problem and this solution worked.

I am on Sourcetree 2.7.3 (no recent updates).

Problem happened after an OSX update to High Sierra, osx 10.13.5 

Like richardv likes this

This solves my issue for ages!

This worked like a charm, thank you!

If I restart the computer I need to do this again, how to avoid this?

Like Daniel Vasile likes this

@Arildo Junior you only need to do it once.

Worked for me but I only needed to do the first step, 

ssh -Tv
Like # people like this

Solved my issue as well. 

Nam Lu I'm New Here Sep 23, 2019

Spot on! Thank you

krotedev I'm New Here Sep 24, 2019

Thank you ! In my case i had to start the agent with command:

eval `ssh-agent -s`

And then run the commands listed on your answer.

If you encountered this on 

ssh-add -l
The agent has no identities.

run this 

ssh-add -K ~/.ssh/id_rsa

to add the key into ssh agent. after this, run

ssh-add -l

fyi, i'm using macOS Mojave 

Like # people like this

This solved my issue.

0 votes
jredmond Atlassian Team Jun 07, 2017

Which operating system are you using?

Same occurs for me. Has happened since the upgrade to 2.5.2. Switched back to https however that keeps asking for my password constantly. Atleast I can work though.

I've also switched to GitKraken which has no issues with the same repos and ssh. Might be worth switching everything over.

Thank you very much, the solution proposed in this post worked for me!

Like magedhamid likes this

Solved my issue, Thank You.

I have to push my repository to bitbucket but whenever i try to push it or clone my local repo with server it gives me error "permission denied(publickey)" i am using git tortoise on windows 8... any idea what i am doing wrong???

Thank You!

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