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Password Required Issue


Hi Support Team,

When I tired to clone the repository, Its not cloning and asking for the password required. And when i give the password, it not works. Kindly give a solution to sort out the issue.



1 answer

0 votes
Ana Retamal Atlassian Team Mar 07, 2018

Hi Gajalakshmi! Have you double checked that the password you're entering is the right one. Is your account connected to Sourcetree already? If not, you can do so by following the steps at Connect your account.

For troubleshooting purposes, have you tried cloning from the command line? Do you get any error?

Let us know if you need further assistance!

Best regards,


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