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Merge Issue

jira-qa-useradmin_mobily_com_sa September 24, 2019



We are not able to launch external merge tool in source tree and please find the below screenshot for your reference,Please check and let us know how to start the merge tool.

Source tree version:


1 answer

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Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2019


Thanks for taking the time to report your issue while attempting to merge with an external diff tool. I found a similar thread which reported the same type of issue you’re having. We would ask you to please review the following Community thread and see if it helps with your issue; External Merge Tool Not Launching 

If you’re still having an issue after applying the changes list in the referenced thread, please reach back out and let us know.

Stephen Sifers

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