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Lost password source tree

francescobeccu
francescobeccu Oct 19, 2019

As a object: I can log in into bitbucket.org but this credentials are not the same when I clone a repository. Right now I can enter in bitbucket.org as Administrator.

What can I do? Any solutions?

Thanks

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Ana Retamal
Ana Retamal Atlassian Team Oct 29, 2019

Hi Francesco,

I understand you can successfully log into Bitbucket Cloud but then are having difficulties using Sourcetree. We'll need more information from you to create some context and pinpoint the issue:

  1. What do you mean the credentials are not the same when you clone a repository?
  2. Are you trying to clone a repo from your own account or from someone else's account?
  3. Can you show us the message you get when you try to clone it?
  4. For troubleshooting purposes, have you tried cloning using the command line? Do the credentials work?

Let us know!

Ana

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