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License expired?

NGUYEN
NGUYEN Dec 03, 2018

I have a problem with my source tree today 03/12, i can't pull or push my code through Sourcetree with always error : " Logon failed, use ctrl+c to cancel basic credential prompt. ". I tried to reinstall many times, but i got the same error. I checked my licenses on my.atlassian.com and i saw Support Expires is 03 Dec 2018. Is that because of  Support Expires then i have error Logon failed, use ctrl+c to cancel basic credential prompt. ?

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speronaIkodin
speronaIkodin Dec 03, 2018

The same is happening to me this morning. I hope they provide a solution very soon.

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speronaIkodin
speronaIkodin Dec 03, 2018

It happens to me also today. I followed the instructions given by another user:

uninstall source tree and git

remove all files under User C:\Users\myuser\AppData\Local\Atlassian

Reinstall source tree

Hopefully it works for you also.

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Michael Souvy
Michael Souvy Dec 03, 2018

Hi,

I had the same problem this morning with my repos configured with https://bitbucket.org/myname/myrepo.git

Passed it as  ssh://bitbucket.org/myname/myrepo.git and everything works again now with my publickey.

Hope it helps.

Michael

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