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License agreement

HI, I have downloaded SourceTree and while double clicking on exe file I reach to 2rd option that is "Licence Agreement" and two buttons are visible " Go To My Atlassian" and "Use Existing Account". 

When I go to My atlassian and log in then nothing happens. I am stuck after login and in Source prompted window I am not able to go ahead from 'Licence Agreement" 

1 answer

0 votes
Ana Retamal Atlassian Team Jan 16, 2018

Hi Rahul! Can you upgrade Internet Explorer to the latest version?

After that, if you're still unable to log in, you can try the following:

  • Turn off compatibility mode in IE. To do that, open Internet Explorer, go to the Advanced options tab and click on Reset your Internet Explorer Settings
  • Check Delete personal settings
  • Change your Internet Explorer Security Zone Settings:
  1. Open IE, click on the gear
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Select "Custom Level" for Internet
  5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
  6. Try logging into Sourcetree again

After logging in, follow steps 1-5, but reset the setting back to the previous option.

Let us know if this helps!

Cheers,

Ana

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