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Keep asking credentials while pull in SourceTree


when I am doing pull in SourceTree at that time Atlassian asks me for credentials in windows,

keep asking the same thing and after that failed login error occurs,

I was tried to reset my password, remove my account and then again add an account in SourceTree, update a git from SourceTree and uninstall SourceTree and again install and setup it,

But again the same problem occurs

please help me out!

please refer below screenshot for more

Screenshot 2018-12-05 17.05.07.png



2 answers

I tried fixes mentioned by @Mike Corsaro and @fairful. Doesn't seem to work for me. I tried updating the embedded Git and also install the versions mentioned. It doesn't seem to fix the issue. I have attached the details of my embedded Git version.Embedded.png

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 05, 2018

Hello! This is a long-running problem with the git-credential-manager. To solve it:

  1. Download git-credential-manager 1.18.3
  2. Install Sourcetree 3.0.12
  3. When prompted again enter your credentials OR add your account via OAuth in the Accounts tab in Options

The suggested solution is not working for me.  Oddly, in Sourcetree, if I go to Tools/Options/Authentication, then click Edit on the account and then Refresh Password, I can enter the same credentials I do in the above dialog and this succeeds.  BUt entering them into the dialog fails.  THis is with the two items listed above installed, and a reboot, just for luck!

Update:  I managed to sort this by updating the embedded Git version in Tools/Options/Git

I wish I'd managed to update the embedded Git. Instead it gets to the "extracting" phase and then states that the download failed.

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