Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira Cloud: Application logs location

Hi all,

I am trying to investigate a 503 error when trying to connect Jira to Confluence and it tells me to see the full response in the application logs.

Could somebody advise me where I can see these. Currently we are using Jira on Cloud.

Thank you for your help.



2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 02, 2019

You do not get access to the logs in Cloud.  You'll need to diagnose the 503 on the application you are trying to connect to the Cloud system.  The 503 means it cannot reach the Cloud service, which either means it's offline, or your network is stopping it getting there.

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jul 02, 2019


You can not access logs in Jira Cloud. If you want to know the detailed message, then you should contact Atlassian at

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events