Javascript load error during Sourcetree Install

Unable to install the software as I get this error when prompted to log in:


Log in with Atlassian account


JavaScript load error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:


Following the above link leads me to a webpage with

<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>9ACDDDD102127D48</RequestId><HostId>DHYA0YJApXFs7jYVt33q55p9cyCMDACZzmZvM3z/5O+0JbnhZ8lnO3ubmzzj5RyqGG5MgrzodK8=</HostId></Error>


Nothing unusual about my home network setup. I'm on Windows 7 64.

Noticed these two people are also having this issue (posted 4h ago)

2 answers

I have installed IE version 11 and works fine!!!. I have W7 x64.

Thanks for information, my Source Tree its work

Thanks. It worked like a charm. 

0 vote

Hi Jon,

This is usually caused when is able to load but the scripts that make up the remainder of the page/app aren't, typically due to restrictive network settings. The can resolved by whitelisting per this article:

Brian Ganninger
Senior Mac Developer, Sourcetree


I have faced the same problem on Windows 64bit. Is there any solution?

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