Issue with credentials

Shaun Jones
Community Leader
Community Leader
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October 18, 2017

When cloning a bitbucket repository to sourcetree 2.6.3, when first prompted to provide a password the system stores this -- but if incorrect there does not seem to be a way to update the credentials.

As a result every push/pull/commit attempt result in multiple failed logons in the background which lock the bitbucket account.

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2017

 

Hi Shaun, you'll need to remove that entry manually from your Mac. To do that  go to *Keychain Access* in your Mac, and remove the wrong Bitbucket credentials.

Then restart SourceTree and in the repo browser go to the *Gear (on the top right corner) > Accounts...* you can add your Bitbucket account again.

Let us know if you need anything else!

Regards,

Ana

Deleted user October 10, 2018

Why not just implement the common and succeeded "reenter your credentials" on credential auth fail?

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