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Issue with Atlassian Sourcetree login

Edited

We are facing login issue while logging in to atlassian account from Sourcetree GUI. Password works in cloud but doesn't in local windows. We have tried resetting password and that also doesn't fix the issue. Updating to version 3.0.8 also doesn't help. Can anyone help.

1 answer

0 votes
Mike Corsaro Atlassian Team Dec 05, 2018

Hello! This is a long-running problem with the git-credential-manager. To solve it:

  1. Download the git-credential-manager 1.18.3:
    1. https://github.com/Microsoft/Git-Credential-Manager-for-Windows/releases/tag/1.18.3
  2. Try installing Sourcetree 3.0.12
    1. https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.0.12.exe
  3. When prompted again enter your credentials OR add your account via OAuth in the Accounts tab in Options

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