I have been looking for a solution on the community sites for a while to this issue.
I have tried installing versions from 1.9 on ward. Nothing works.
None of the solutions seem to work.
Please provide a guide as to what to do.
Windows Server 2016.
Successfully resolved this issue on Windows Server 2012 R2.
I hope this helps someone else!
I'm assuming you are trying to use the Atlassian account option to register Sourcetree?
As I'm sure you have read elsewhere, that option currently relies on a WPF component that uses IE under the covers. As such it is reliant on the configuration of IE. It is worth checking if you can login to https://id.atlassian.com using Internet Explorer
Best advice as of today for registration issues with IE are as follows:
If these still don't work and you cannot login directly via IE, can you post up a screenshot and any errors from within its Developer Tools.
Changing IE Settings worked for me previously, but now our group policy is somehow getting in the way of this.
I was able to make all of the settings you suggested, but I cannot modify the Trusted Sites, and I am unable to log in directly via IE. Here's the response from Debugger:
To be honest you might be stuck for the moment.
The registration process is an are we continue to review, but for now you need to be able to either register against a Bitbucket Server instance or against Atlassian account which uses the IE component.
Sorry I can't be more help at this time, but please watch this space.
I'm glad Atlassian folks are reading and repsonding to these.
I was finally able to get working again by completing the installation with a Google account, and then adding the Atlassian account from [Options] once I could get the shell loaded.
Our network folks removed me from the group policy and then I was able to log into the website id.atlassian.com from within IE (which I couldn't before), but I was still unable to complete the installer with an Atlassian login. Please fix this, it's a huge hassle for our team.
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