Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Initial setup cannot see remote repostories; GitHub desktop OK

Trying to set up Sourcetree to pick up company repositories. If I log in to Github Desktop, they show up fine. 

I tried setting up an account in Sourcetree, but does not seem to work. Try with try both HTTPS and SSH. If I try with OAuth authentication, I get a new tab on my browser that is blank, and seems to succeed in Sourcetree, but no repositories are listed.
If I try basic, and refresh password, I enter password and I get authentication failed
Failed to check login for user [xxxx]
Requires authentication

But I know password is correct because it works fine in GithubDesktop. I'd rather use Sourcetree because I have some experience using it and I like it.

What am I missing?

1 answer

On a new tab: I click Remote subtab- get Remote Repositories pane. 
My account is listed with a Red X. Right click on it gives Edit Account... tooltip. Click on it.
Pops up "Edit Hosting Account":
Hosting Service: GitHub
Host URL:
Preferred Protocol: HTTPS
Authentication: OAuth
Username: XXX
Refresh OAuth Token

Click that, and get a new blank tab in browser.
Underneath Credentials section says:Authentication OK with a green check.
Click OK.

Back to Remote Repositories screen.
No repositories listed. If I click refresh, account on left side gets Red X.
Mouse over avatar in account list on left returns:
Tooltip with:
Unable to read repositories for the user from the remote host
Failed to list repositories for user [xxx]
Validation failed.

I can go through the whole OAuth rigamarole and the red X goes away- until I click on Refresh again.

As I said, I can login to GitHub Desktop just fine- it sees the remote repositories. But Sourcetree can't seem to hook up. What am I missing?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events