I still can NOT install SourceTree on Windows 10

[PA_Dion]

HERE IS WHAT I'M USING
==============================

• WINDOWS 10
  • 2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788)
• Google Chrome
  
  • 61.0.3163.100 (Official Build) (64-bit)
• SourceTree
  
  • SourceTreeSetup-2.3.1.0

STEPS TO REPRODUCE:
===============================
Download SourceTree for windows
Open downloads folder
Doubleclick to install
The SourceTree logo presents for a couple of seconds, then goes away and nothing else happens.
I then tried Right Clicking and Run As Administrator and received the same thingt

I CAN NAVIATE TO THE FOLLOWING FOLDER PATH:
==========================================
C:\Users\{USERNAME}\AppData\Local\Atlassia\SourceTree

I HAVE THESE FILES
-------------------
FOLDER "analytics_gas_upload"
FILE "opentabs"
FILE "sourcetree"

Here is the text from the "sourcetree" log below
------------------------------------------------
ERROR [2017-09-26 17:52:01,424] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 17:52:01,937] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-09-26 17:56:50,083] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 17:56:50,207] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-09-26 18:04:02,775] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 18:04:05,004] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
Dion Halkides
Dion Halkides Monday • edited
If I follow this path...
C:\Users\...\AppData\Local\Atlassian\SourceTree.exe_Url_3rqrv0jj2kuth1c01slr4bfdolgb0gsv\2.3.1.0
There are the following files...
Startup (PROFILE File)
user (XML Configuration File)
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<userSettings>
<SourceTree.Properties.Settings>
<setting name="AllowModifyConfigFiles" serializeAs="String">
<value>True</value>
</setting>
<setting name="LastOpenTabIndex" serializeAs="String">
<value>-1</value>
</setting>
<setting name="AnalyticsHasAgreed" serializeAs="String">
<value>True</value>
</setting>
<setting name="NPSAnonUId" serializeAs="String">
<value>00254519-95a7-4b4d-a77e-1ed328419b20</value>
</setting>
</SourceTree.Properties.Settings>
</userSettings>
</configuration>

IF I FOLLOW THIS PATH...
============================
C:\Users\...\AppData\Local\Atlassian\SourceTree.exe_Url_3rqrv0jj2kuth1c01slr4bfdolgb0gsv\2.3.1.0

I FIND THE FOLLOWING FILES:
---------------------------------------------------------
FILE "Startup" (PROFILE File)
FILE "user" (XML Configuration File)

HERE IS THE TEXT FROM THE "user" CONFIGURATION FILE
-------------------------------------------------------------
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<userSettings>
<SourceTree.Properties.Settings>
<setting name="AllowModifyConfigFiles" serializeAs="String">
<value>True</value>
</setting>
<setting name="LastOpenTabIndex" serializeAs="String">
<value>-1</value>
</setting>
<setting name="AnalyticsHasAgreed" serializeAs="String">
<value>True</value>
</setting>
<setting name="NPSAnonUId" serializeAs="String">
<value>00254519-95a7-4b4d-a77e-1ed328419b20</value>
</setting>
</SourceTree.Properties.Settings>
</userSettings>
</configuration>

[PA_Dion · Accepted solution]

This resolved it for me as a workaround.

Dictionary file blocks Sourcetree 2.3.1 from starting up

https://jira.atlassian.com/browse/SRCTREEWIN-7898

Description

"...once when I was using Sourcetree v2.1.11, every time I start there is comfirn dialog pop up said some dictionary file is invalid and should delete or not, and I chose not for then.

today I update my Sourcetree to version 2.3.1 and the app just can not start up.

somehow I found a solution: uninstall the version 2.3.1 and reinstall v2.1.11 and start it up, the dictionary file thing dialog shows up again and I chose YES to delete that file and then install the version 2.3.1 and it starts up normally.  ..."

[MadMojo]

On Windows 10 and suddenly couldn't start SourceTree. I tried uninstalling and reinstalling. I see a small splash screen and the SourceTree icon reappears on Desktop, but nothing else happens. SourceTree won't start up.

[Markus Weser]

Same here on Windows 10 Pro 1709 "Redstone 3" (Build 16299.15 a.k.a. "Fall Creators Update"). Just a small splash screen and a short progress in the task bar and that's it.

[PA_Dion]

This worked for me...

"...uninstall the version 2.3.1 and reinstall v2.1.11 and start it up, the dictionary file thing dialog shows up again and I chose YES to delete that file and then install the version 2.3.1 and it starts up normally..."

[João Fabiano]

Hi
Please, I am trying to install Sourcetree 3.1.3 for Windows 10. The Source Tree logo is shown, but nothing happens later.
I tried other older versions, but nothing happened either.
No one message is shown
Can someone help me please?

[Brian]

I'm having the same issue. I tried to uninstall, but couldn't.  I tried to cleanup the registry, I've deleted all the Atlassian folders, and now when I try to install I get the splash screen and then get the following log in C:\Users\{user}\AppData\Local\Atlassian\SourceTree

ERROR [2017-11-01 15:26:32,320] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-11-01 15:26:32,668] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-11-01 15:27:04,623] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-11-01 15:27:04,885] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-11-01 15:40:17,330] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-11-01 15:40:17,657] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)

[Brian]

This solved my issue, as stated above.

https://jira.atlassian.com/browse/SRCTREEWIN-7898?_ga=2.250496454.1548171452.1509562349-2020718294.1503936221