I have trouble installing at Windows 8

I am using Windows 8.1 K, but whenever I start to install sourcetree

it says

The application was unable to start correctly (0xc0000142)

Is there anyway to fix this error?

If you need any more info on my computer, please e-mail me

Thank you.

2 answers

Hi Minsik,

Its a generic windows error message, it seems that there is some thing causing the error on your environment.

Looking for this error I've found some possible causes and solutions of this issue:

  • - Install the latest version of SourceTree (http://www.sourcetreeapp.com/)
  • - Make sure all of your hardware drivers are updated (specially the video driver)
  • - Try to disable the Antivirus/Firewall for a test
  • - Check if there is no virus or malware on your system, there are some virus that can cause this error on some applications
  • - Keep your windows updated

If no one of these steps works I would suggest you to use the SFC (http://en.wikipedia.org/wiki/System_File_Checker) to further investigate on it.

Kind Regards,
Henrique Lechner

I still couldn't install it :(

maybe it is just my computer's problem.

Thank you for answering

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

541 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you