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I have a problem with pushing files on Bitbucket. Here is PrintScreen of Output.

Problem403.png

1 answer

1 accepted

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Answer accepted
Ana Retamal Atlassian Team Apr 03, 2019

Hi Shotgun, welcome to the Community!

We'll need more context to help you troubleshoot this issue, could you answer the following?:

  1. Have you added your Bitbucket Cloud account in Sourcetree accounts? What authentication type have you used?
  2. If you try this operation from the command line, do you get the same error?
  3. Can you enable debug logging in Sourcetree and send us some logs? You can enable debug menu from Preference ->Advanced -> Show debug menu. From the new Debug menu, turn on Enable Auth logging and set log level to Verbose. All auth logs will be written to console. Sourcetree specific logs can be found by opening the logs folder (an option on debug menu). 

In the meanwhile, you can check this and see if it helps:

In the repo browser, right click on the repo you have an issue and select convert to ssh and then convert back to https. This sets the right URL format in the remote settings. 

Let us know!

Ana

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