First of all, I a talking about GIT repository.
1. First is about merge request to be handled. I Always(!!) face this issue every my merging from main branch. Merge request, that could be done within 10 minutes always (for the last year) takes at least 2 hours. Here is an example video:
https://www.dropbox.com/s/gy1pagsigltw7w7/SourceTree%20merge%20issue%202018-05-28_1520.swf?dl=0
2. As for updating from remote branch - I often (but not always) face an issue, when:
- update from remote branch somehow brakes,
- SourceTree leave all garbage that it createed in place
- this garbage is not showing, but proceeding working with repository could even brake it (I had one moment when I just had an orphaned commit with my required changes, and we know, that SourceTree cannot work with them at all)
- SourceTree could show an actual state of the git repository only after it's restart
- only after several restarts (3 - 5 restarts?), while doing the same things again and again, it becomes available to update GIT branch from the remote branch.
As you could see here, for these two simple steps I spend an hours instead of several minutes. This is completely useless.
You could take a look to SmartGit and you would find, that it does not have this issues completely for this really simple and really useful functionality. I work with my home project only using SmartGit.
I've updated everything I could to the latest version - SourceTree, GIT inside SourceTree especially after face with this issue.
And now I would ask - does one need a git tool when you cannot update and merge??
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