Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I cannot install Sourcetree. "Apple cannot check app for harmful software"

Alexander Filippov November 22, 2019

I uninstalled previous version of Sourcetree, as I got the problem with identification> When cloning a remote repo, I did a mistake in login. And Sourcetree was asking me a password for wrong login.
Then I downloaded app from the site and tried to install it.
get the following from my Mac:
Снимок экрана 2019-11-22 в 14.02.32.pngplease help

4 answers

2 accepted

7 votes
Answer accepted
codemic-pl
Contributor
November 26, 2019

@Alexander Filippov 

 

1. Run sourcetree
2. Dismiss error message
3. Go to system preferences -> Security & privacy
4. At the general tab, you should have message about blocked sourcetree, click "open it anyway"

Sourcetree should start.

Alexander Filippov November 26, 2019

thx a lot. it helped

0 votes
Answer accepted
Alexander Filippov November 22, 2019

the translation of the message:
It is not possible to open Sourcetree file, as Apple cannot check it for harmful software.
Software needs update. Contact the developer for detailed information

0 votes
Malissa_Atkins
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2020

I am also getting this error and do not feel like I should have to bypass the security issue from my OS. I need to run this software for my college course and really need help to figure out what is going on.

macOS Catalina version 10.15.5

0 votes
Edward_Rykiel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 11, 2020

Atlassian should fix the problem instead of compromising macos with a security issue.

Stefan Öberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2020

Is there any answer to "fix the problem" on this issue? 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events