I can not sign in to bitbucket from source tree 2.1

[Naoya Oe]

I have installed source tree 2.1.2.5 to my windows 10 Pro.

But I could not sign in bitbucket from the source tree although I have an account for bitbucket.

I checked get-started help (https://confluence.atlassian.com/get-started-with-sourcetree)

In installing source tree section,
(https://confluence.atlassian.com/get-started-with-sourcetree/install-sourcetree-847359094.html)

Log in to your Attlasian account did not appeared.

I tried to add acount putting tool-option-Authentication.
I checked Add button to have a Edit hosting account view.

Default setting was following.

Host
 Hosting Service : Bitbucket
 Host URL : https://bitbucket/org (read only)
 Preferred Protocols : HTTPS

Credentials
 Authentication : OAuth
 Username : (empty)

Although I clicked username field it was read only and I could not enter the user name.

How can I sign in to bitbucket account with source tree version 2.1.2.5?

[Ana Retamal Ortiz]

Hi Naoya, you should have been asked to register with your Atlassian account first. If you were not, can you uninstall and install SourceTree following the steps:

1. Uninstall SourceTree
2. Backup then delete the directory below before proceeding with next step
• Navigate to C:\Users\<UserName>\AppData\Local and delete SourceTree & SourceTree-Settings folder
• Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all SourceTree Files/Folder.
3. Download and install SourceTree 

If it still fails, can you clarify wether you're using Bitbucket Cloud or Server and attach a screenshot of your account settings?

Regards,

Ana