Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I am try to loggin Bitbucket but got an error


I am try to loggin Bitbucket in a new ubuntu16.04.

I am pretty sure the username and password is correct.

But the page always show" Hmm... We're having trouble logging you in"

I have no idea about it.

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 15, 2019

Hi @Acewelcome to the Community!

You posted this question in the Sourcetree category but said you're having a problem with Bitbucket. Can you please clarify exactly what the issue is? 

If you're trying to log in to Bitbucket directly via the browser, can you try the incognito mode and tell us if it works? Can you also let us know which browser are you using?

Best regards,


I deal with this question by use Chrome browser.

So it's not a question for me anymore.

This is still an issue for me. The same browser - Firefox, and same error.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events