Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to solve authentication issues with Sourcetree 3.3.4?

Couple issues running latest Sourcetree 3.3.4 with BitBucket Cloud, see details below.

1. We recently subscribed to Atlassian Access to enforce 2FA.
Now, Sourcetree throws error below when pulling changes, see screenshot below.

remote: Too many invalid password attempts. Log in at https://id.atlassian.com/ to restore access

oauth-token-account.png

To quickly fix this error, we have to refresh our OAuth token (Tools > Options > Authentication > Accounts), see "oauth-token-account.png" attached.

Is there a better way to handle 2FA-enforced authentication in Sourcetree with BitBucket so we do not have to keep refreshing our OAuth token so often?

This issue occurs from time to time during the day or if we close and reopen Sourcetree.

2. When we need to create a Pull Request, there is an error sign on the Remote icon, see screenshot below, because the Generic Account is selected.

To quickly fix this error, we have to select the correct remote account.

Is it possible to remove the Generic Account or permanently set the correct remote account?

Settings revert back when we close and reopen Sourcetree.

remote-settings.png

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,282 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you