How to I use SourceTree with Enterprise account

My Company has an Enterprise JIRA account that includes Bitbucket I do not see how to configure Source Tree to access it?

1 answer

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Hi Thomas! First you'll need to have your developers install SourceTree and register with their Atlassian account. After that, they can add the Bitbucket account. For more information they can read Get started with SourceTree.

Hope this helps,

Ana

Tried that and there is no provision to be able to log into our Enterprise account only the default ATlsasina account for a regular user.

Additionally, I attempted this just to get the tool set up and it appears your Windows Installer may be broken.

I can get into the personal account and can view my Fre License but the install goes no further.  I have attempted to uninstall and reinstall and still no luck with the installer.

 

Note: I use SourceTree on my home Personal PC running Windows 10. My employer uses Windows 8 on our Laptops and wondering of that's an issue? 

 

 

 

OK, the workaround was to create a totally new Atlassian Account just to complete the installation.  You should really fix this and or provide DETAIL instructions on how to accomplish this.

For a Company your size thinking about IPO and one of your product's documentation for the install is extremely poor and the support answers even worse.  Wasted several hours of time that I cannot get back.  Not very pleased with this at all. 

 

Hi Thomas, I'll pass your feedback to the team so we can improve the documentation. I tried following the steps to log in with an existing Atlassian account managed by Google and it worked for me, however it's confusing that when clicking the other option it's still asking for a license. 

Let us know if there's anything else we can do for you.

Best regards,

Ana

 

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