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How do i use it

Loi Nguyen Van
I'm New Here
I'm New Here
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May 18, 2021

Dear sir,
Why I cant open the source-tree on window?

2 answers

0 votes
李锦
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 25, 2021

I have the same problem.
maybe this happen after update windows version.
as same, I have tried uninstalling and installing,the problem still.
but i find some info from the windows event log

application: SourceTree.exe
Framework version: v4.0.30319
describe:The process terminated due to an unhandled exception.
info: System.Management.ManagementException
System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
SourceTree.Utils.WindowsOSHelper.GetWindowsVersion()
SourceTree.App..ctor()
SourceTree.App.Main()

Hope to help solve the problem

0 votes
Ollie Guan
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2021

Hi @Loi Nguyen Van ,

Have you downloaded and installed the client locally?

Go to the Sourcetree website and click the download button.

From the ZIP file you download, click the application file (EXE for Windows or DMG for Mac) to download

https://www.sourcetreeapp.com/

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