How do i use it

Loi Nguyen Van
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May 18, 2021

Dear sir,
Why I cant open the source-tree on window?

2 answers

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李锦
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May 25, 2021

I have the same problem.
maybe this happen after update windows version.
as same, I have tried uninstalling and installing,the problem still.
but i find some info from the windows event log

application: SourceTree.exe
Framework version: v4.0.30319
describe:The process terminated due to an unhandled exception.
info: System.Management.ManagementException
System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
SourceTree.Utils.WindowsOSHelper.GetWindowsVersion()
SourceTree.App..ctor()
SourceTree.App.Main()

Hope to help solve the problem

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Ollie Guan
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May 18, 2021

Hi @Loi Nguyen Van ,

Have you downloaded and installed the client locally?

Go to the Sourcetree website and click the download button.

From the ZIP file you download, click the application file (EXE for Windows or DMG for Mac) to download

https://www.sourcetreeapp.com/

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