Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I delete my saved passwords?

I've encountered a problem where SourceTree will open authentication windows and then immediately close them before I can tell what they are. It took me a long time to even discover that SourceTree was the culprit. This is very annoying, so I'd like to fix it.

I tried deleting my accounts and saved passwords in the authentication tab in the settings, but there are some saved passwords that cannot be deleted. I click on delete, then click yes in the confirmation window, and then the saved password is still there without explanation.

So then I tried wiping all of SourceTree's configuration settings by following the instructions on these two pages:

https://confluence.atlassian.com/sourcetreekb/edit-sourcetree-configurations-without-opening-the-application-windows-785323524.html

https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html

I also uninstalled and reinstalled SourceTree. And even after all this, the saved passwords are still there.

How is this possible? Please help.

1 answer

1 accepted

1 vote
Answer accepted
Daniel Ebers Community Leader Nov 07, 2020

Hi Kyle,

I found some information on this topic which migh be still valid. In case you could check and report back if it helped.

Especially I am thinking of the path the user mentioned:

%LOCALAPPDATA%\Atlassian\SourceTree\passwd

Additionally you could check -as described in the linkes article - possible password entries in the "Windows credential manager".

Cheers,
Daniel

I had already deleted SourceTree's app data because that was in the instructions I linked to. But it turned out that Windows credential manager was the culprit. Thank you, Daniel.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,716 views 19 19
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you