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How do I delete my saved passwords?

I've encountered a problem where SourceTree will open authentication windows and then immediately close them before I can tell what they are. It took me a long time to even discover that SourceTree was the culprit. This is very annoying, so I'd like to fix it.

I tried deleting my accounts and saved passwords in the authentication tab in the settings, but there are some saved passwords that cannot be deleted. I click on delete, then click yes in the confirmation window, and then the saved password is still there without explanation.

So then I tried wiping all of SourceTree's configuration settings by following the instructions on these two pages:

https://confluence.atlassian.com/sourcetreekb/edit-sourcetree-configurations-without-opening-the-application-windows-785323524.html

https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html

I also uninstalled and reinstalled SourceTree. And even after all this, the saved passwords are still there.

How is this possible? Please help.

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Daniel Ebers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 07, 2020

Hi Kyle,

I found some information on this topic which migh be still valid. In case you could check and report back if it helped.

Especially I am thinking of the path the user mentioned:

%LOCALAPPDATA%\Atlassian\SourceTree\passwd

Additionally you could check -as described in the linkes article - possible password entries in the "Windows credential manager".

Cheers,
Daniel

I had already deleted SourceTree's app data because that was in the instructions I linked to. But it turned out that Windows credential manager was the culprit. Thank you, Daniel.

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