Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I address the error message I am receiving below?


I have two computers that run SourceTree.  I have been running this configuration for 3 years.  Recently, I have been having issues with SourceTree consistently asking to enter a password. Even when I type it in, the dialog will appear later. I was able to push/pull during this issue, but now one of my computers will not push/pull anymore. I have matching settings on both computers. Is there anyway I can resolve this issue? Thank you.

1 answer

1 vote
minnsey Atlassian Team Jan 26, 2018

Hi there is a bug in the support for SSH URLs using username/password credentials rather than keys.

This is addresses in an upcoming release.

please see for more details

Thanks.  I read that post prior to posting myself, but I wasn't sure if it was the same issue.


I used the work around that Devin Paulsen mentioned in the comments about copying the old version of Putty folder.  I guess this will be my fix until the update.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,375 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you