How can I address the error message I am receiving below?

Error.png

I have two computers that run SourceTree.  I have been running this configuration for 3 years.  Recently, I have been having issues with SourceTree consistently asking to enter a password. Even when I type it in, the dialog will appear later. I was able to push/pull during this issue, but now one of my computers will not push/pull anymore. I have matching settings on both computers. Is there anyway I can resolve this issue? Thank you.

1 answer

1 vote

Hi there is a bug in the support for SSH URLs using username/password credentials rather than keys.

This is addresses in an upcoming release.

please see https://jira.atlassian.com/browse/SRCTREEWIN-8264 for more details

Thanks.  I read that post prior to posting myself, but I wasn't sure if it was the same issue.

 

I used the work around that Devin Paulsen mentioned in the comments about copying the old version of Putty folder.  I guess this will be my fix until the update.

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Published May 11, 2018 in Sourcetree

Tip from the team: debugging Sourcetree

Supported Platforms macOS Windows If you're reading this and it's not just educational… we know you're unhappy right now and apologize for that   We're dedicated to improving yo...

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